1. Do you ship to other countries?
Yes, we ship all over the world! Cost: free shipping in the US, about $25.00 to Canada/Mexico, and $39.00 for the rest of the world.

2. How long does it take for shipping?
We ship via US Postal Priority Mail which usually takes 2-3 days for the continental United States and 6-12 days for the rest of the world. Note: since these are all individually hand painted, please allow an extra 1-4 weeks before items leave
our shop to be shipped.

3. Is the paint durable?
We use a very special paint that is both durable and flexible, we then apply a clear coat to seal the entire shoe. You can clean your Walking Art with a damp cloth or even mild window cleaner. Note: like any pair of shoes, these can be damaged by scuffs or scraping.

4. Do you do custom designs?
Yes! We will work closely with you to design and create your very own Walking Art. Wedding shoes, anniversary shoes, even holidays... feel free to call us anytime!

5. What size shoe should I buy?
Since we mostly do not carry half sizes, please always round up a size. For instance, if you normally wear a size 7 1/2, please order a size 8. Also, if you have a slightly wider foot size, please order a size larger than normal.

6. Who's face is that?
We have been illustrators for many years and simply make up the people that we paint/design. We do also offer custom work where can create a pair of shoes with your face on the heels... (even your wife, husband, pets, etc).

7. Care Guide
All Studio Jellyfish shoes and handbags are painted with an acrylic/oil based paint that stands up to water, dirt, etc. They can be cleaned like any normal item. We recommend using a mild window cleaner (Windex) and a soft cloth to remove any dust or dirt. Avoid any harsh cleaners that contain xylene or acetone as these will damage the coating and even the leather material.

Remember, these are like any normal shoes or handbags and can be scuffed or scratched. The protective coating we apply does provide protection against usual wear but these are to be treated with care.

We will touch-up or repair any of our items for the life of the product. This includes only the artwork and paint in case of damage. Please feel free to email us and we will take care of the items for a small fee, in most cases for free.

More Questions?
Please feel free to send us a message, we'll get back to you usually within the hour.
Click here: Contact Us

Updated: 8 March 2011